For plumbers and HVAC contractors

Answer every call. Book every job. Chase every lead. Automatically.

Your AI front office handles the calls you miss and the leads you'd lose — so you stay on the tools and never hand a job to a competitor.

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Services

Two halves of one promise

One system that answers the phone and one that keeps your pipeline full.

The AI receptionist

Answers every call 24/7, books the job, and transfers real emergencies straight to your cell.

  • Picks up on the first ring, every time
  • Books directly into your calendar
  • Routes true emergencies to you instantly

The automation engine

Reactivates past customers, chases unsigned quotes, and asks every happy customer for a review — automatically.

  • Reactivates dormant customers on a schedule
  • Follows up on every open estimate
  • Collects reviews while the job is fresh
Built for businesses like yours
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The cost of missed calls

Every unanswered ring is a job going to someone else.

Home-service work is won on the phone. Here's what quietly costs contractors the most revenue.

Most calls to small contractors go unanswered

After hours, on a job, or when the phone's buried in the truck — most leads never reach a human voice. The result is quiet revenue leakage no dashboard flags.

Many callers won't leave a voicemail

They hang up and call the next company in the search results. If you don't pick up live, most of that intent goes with them to a competitor.

A single missed service call can be worth hundreds

One emergency repair or replacement can pay for months of front-office coverage. Missing even one a week adds up fast over a season.

Speed wins the job

The first company to answer usually books it. Being reachable 24/7 — nights, weekends, storms, back-to-back jobs — is a real competitive edge.

FirstCall closes the gap — every call answered, every lead followed up, so the next job doesn't quietly go to the company down the road.

How it works

Live in about a week.

No new tools to learn — we plug into your phone and calendar.

  1. 01

    We set up your AI front office

    We learn your services, pricing, and service area, then plug into your phone and calendar.

  2. 02

    It answers, books, and follows up

    Every call gets picked up, qualified, booked, and confirmed — and every lead gets chased.

  3. 03

    You stay on the job

    No more missed calls, no more dropped follow-ups. You see jobs land on the calendar.

Pricing

Pricing built around your business.

Every plumbing and HVAC operation is different — trucks, territory, call volume, and the work you want automated. Pick the bundle that fits, then we quote it on a quick call. No hidden per-minute fees, no surprises.

Core

Answer every call, book every job.

  • AI receptionist, 24/7 answering
  • Emergency triage & instant transfer to your cell
  • Smart booking straight into your calendar
  • Call summaries and lead notifications
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Growth

Most popular

Everything in Core, plus retention & recovery.

  • Everything in Core
  • Automated review requests after every job
  • Appointment reminders & confirmations
  • Missed-lead follow-up sequences
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Full

Everything in Growth, plus revenue on autopilot.

  • Everything in Growth
  • Database reactivation of past customers
  • Win-back campaigns for lost quotes
  • Seasonal service and tune-up outreach
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All plans include setup, tuning, and real human support. No lock-in — cancel anytime.

About

Built for home-service contractors, by people who've been on the truck.

FirstCall exists for one reason: home-service contractors lose real money every time a call goes unanswered. We handle the phones, the follow-ups, and the leads that slip through the cracks — so plumbers and HVAC pros can stay on the job and never hand work to a competitor.

"If it doesn't help you close more jobs before lunch, it doesn't ship."
  • Built on the truck

    Designed around how service crews actually run their day — not a generic call center script.

  • Never miss a ring

    24/7 answering that books the job while you're under a sink or on a rooftop.

  • Real support

    Real humans handle setup and tuning. You're never left figuring out software alone.

Real humans behind it Trades-first No lock-in

See it answer a call live.

Book a 15-minute call and hear your new front office in action.

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